Terms and Conditions

Last updated: December 2024

1. Agreement to Terms

By accessing or using the services provided by Crouch End Media Ltd T/A enginetree AI ("we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

enginetree AI provides AI automation and transformation services specifically designed for UK small businesses. Our services include but are not limited to:

  • AI workflow automation
  • Integration with case management systems
  • Document automation and intelligence
  • Custom AI solutions for legal practices
  • Consultation and technical audits

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when using our services
  • Maintain the confidentiality of any account credentials
  • Use our services in compliance with all applicable laws and regulations
  • Not use our services for any unlawful or prohibited purpose
  • Not attempt to gain unauthorized access to our systems

4. Intellectual Property

All content, software, and materials provided through our services remain the intellectual property of Crouch End Media Ltd unless otherwise specified. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your data and maintaining compliance with UK GDPR and data protection regulations. Client data remains confidential and is processed securely within UK/EU jurisdictions.

6. Service Availability

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with reasonable notice. We are not liable for any interruption or loss of service.

7. Limitation of Liability

To the fullest extent permitted by law, Crouch End Media Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the preceding 12 months.

8. Professional Services

Our services are provided as technology solutions and do not constitute professional advice. We are a technology provider specializing in AI automation for small businesses. Users remain responsible for their own professional obligations and regulatory compliance.

9. Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise stated, fees are non-refundable. We reserve the right to suspend services for non-payment.

10. Confidentiality

Both parties agree to maintain confidentiality of any proprietary information shared during the course of service delivery. Non-disclosure agreements are available upon request for additional protection.

11. Termination

Either party may terminate services according to the terms specified in the service agreement. We reserve the right to terminate access immediately for breach of these terms or for any unlawful use of our services.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of services after changes constitutes acceptance of modified terms.

13. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

For questions about these terms, please contact us:

Crouch End Media Ltd T/A enginetree AI

4-6 Peterborough Road

Harrow, HA1 2BQ

United Kingdom

Company Registration No. 8821055

Email: hello@enginetree.ai

Phone: +44 (0) 79 2854 5133